The City of Charlotte, the largest municipality in the State of
North Carolina, is a major hub of manufacturing, health care,
education, transportation, culture and entertainment, and finance
for a metropolitan area of approximately 1.35 million people.
Charlotte manages over USD10 billion in citizens' assets amongst
its fourteen business units.
The City is facing extensive population growth, system overuse,
and persistent under-funding of repair, rehabilitation, and
replacement of its infrastructure. To solve this situation,
in October 2006 the City contracted a project team led by GHD to
develop a framework for managing assets for the City and to develop
the business case for implementing a cross-business work/asset
management solution for all City departments.
With competition for severely limited funds for investment in
new assets or for repair of existing structures growing fierce, the
project will benefit by:
- Promoting an understanding of the full life-cycle costs of
infrastructure service delivery and citizen relationship management
(includes economic, social and environmental considerations);
- Providing a single lens through which staff may more
effectively manage citizen-facing requests/responses;
- Understanding the real depreciation and/or consumption of
assets (and resultant impacts to services); and
- Reducing business risk exposure to the organization by
understanding condition and useful life of critical assets.